24-hour Advice Line
The purpose of the 24 hour advice line is to provide specialist advice to any health care professionals, patients and carers requiring help and information regarding palliative care issues
Tel: 0191 569 9195
Contacting the advice line
- Contact the above telephone number and provide the hospice nurse with background information i.e. patient's details/problems and telephone contact number.
- The nurse will then contact the Doctor on call and agree action plan.
- You will then be called back by a member of the Palliative Care Team as soon as possible with this information.
- A record will be kept of the enquiry and be the subject of team discussion, in order to provide educational and administrative/service information.